The Westbank Practice - Starcross Surgery & The Limes Surgery, Exminster
Starcross: 01626 890368, Exminster: 01392 833230

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www.westbankpractice.com 23rd April 2014

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GP List Maintenance Project

NHS England are running a practice list maintenance programme this year. Its purpose is to confirm patient details to ensure that GP practice lists are accurate.

Letters will be sent to patients in March and April asking them to respond and confirm their details. Instructions as to how to respond are clearly indicated in the letter.

IT IS IMPORTANT THAT IF YOU RECEIVE A LETTER, YOU RESPOND AS DIRECTED.

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NHS 111 Service

From the 10th of March 2014, if you need to call the out of hours service the telephone number you must ring is:     

         111

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ON LINE APPOINTMENTS NOW AVAILABLE

We are now able to offer a limited number of on line appointments for patients wishing to see their GP. 

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Patient Experience Survey Report 2013/14

We now have the results of the IPQ (Improving Practice Questionnaire) Report by CPEP for 2013/14.  
We are pleased to announce that we have achieved a high result of 84% for the Practice.

 

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HSCIC and NHS England care.data Service

How information about you helps us to provide better care

 
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

We need to make sure that you know this is happening and the choices you have.

 

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Colds

Even in the 21st Century there is no magic cure for colds. Antibiotics do not work on viruses. There are hundreds of cold viruses, that is why we can catch a cold frequently.

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Head Lice

Do you remember the nit nurse who came to school regularly and pulled your hair about?

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Practice Newsletter

For the latest news on our Practice please click on the link below for details of our Winter Newsletter 2013.

 

 

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Carers

Are you a Carer who needs practical support or information about the services available to you?

The practice will be supporting monthly Carers' Clinics which will be held at the Westbank Healthy Living Centre, Farmhouse Rise, Exminster. 


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Patient Transport Service

From 1st October 2013 non-emergency patient transport services in Devon, Cornwall and Somerset will be provided by NSL Care Services.

 

 

 

 

 

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Pneumococcal Vaccination

If you are over the age of 65 or under 65 and in the "at risk" group you can now have the pneumococcal polysaccharide vaccine (PPV)  to protect you against serious forms of pneumococcal infection. You won't need it each year and for most it's a one-off vaccination.

 

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Healthy bowels

Today, cancer of the bowel is responsible for thousands of premature deaths a year. The role of diet in maintaining healthy bowels is indisputable and every year, it appears that more and more is understood about the development of disease in the lower end of the gut.

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Healthy eating

Healthy Eating is all about getting the balance right. That is, the balance between all the different nutrients that exist in food and drinks.

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Healthy heart

It is well recognised and accepted that there are many 'risk factors' for heart disease, many of which are lifestyle risk factors.

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