The Westbank Practice - Starcross Surgery EX6 8PZ & The Limes Surgery, Exminster EX6 8DF
Starcross Tel: 01626 890368 The Limes Surgery Tel: 01392 833230

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www.westbankpractice.com 05th March 2015

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New SystmOne Online

Changes to our online appointment and repeat prescription service

Please note we are changing the method for making appointments and ordering repeat prescriptions online from 1st March 2015. To use the new service, you will need to bring some form of photo ID (eg Passport or Driving Licence) to the surgery in person to obtain a password.

 

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Patient Experience Survey Report 2014/15

We now have the results of the IPQ (Improving Practice Questionnaire) Report by CPEP for 2014/15.  
We are pleased to announce that we have achieved a high result of 84% for the Practice.

 

 

 

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Are you worried about someone's safety?

Do you have concerns about the safety and safeguarding of someone you know? 

In Devon there are dedicated professional teams you can contact.  They  will look in to your concerns and make sure that the person you are worried about is safe and well looked after.

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Carers

Are you a Carer who needs practical support or information about the services available to you?

The practice will be supporting monthly Carers' Clinics which will be held at the Westbank Healthy Living Centre, Farmhouse Rise, Exminster. 


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News on Ebola

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Flu Clinics

Our flu clinics in early October 2014 were well attended and ran very smoothly.  

If you have been unable to attend the flu clinics but would still like to have the flu vaccination please ring the surgery to book an appointment with one of our Practice Nurses.  

Find out if you are eligible for a flu jab and check.

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Mumps

Mumps is infectious from two or three days before the swelling appears until eight or ten days after that date.

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Avoiding Unplanned Admissions Service

The NHS has introduced a new service for people who are thought to be at increased risk of emergency hospital admission and who might benefit from more active support from their GP surgery. This service is being introduced as part of a move to reduce unnecessary emergency admissions to secondary care.

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Named GP for patients aged 75 and over

From April 2014, all patients aged 75 and over will have a named GP who will have overall responsibility for the care and support that our surgery provides to them.

 

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ON LINE APPOINTMENTS NOW AVAILABLE

We are now able to offer a limited number of on line appointments for patients wishing to see their GP. 

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HSCIC and NHS England care.data Service

How information about you helps us to provide better care

 
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

We need to make sure that you know this is happening and the choices you have.

 

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Pneumococcal Vaccination

If you are over the age of 65 or under 65 and in the "at risk" group you can now have the pneumococcal polysaccharide vaccine (PPV)  to protect you against serious forms of pneumococcal infection. You won't need it each year and for most it's a one-off vaccination.

 

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Healthy bowels

Today, cancer of the bowel is responsible for thousands of premature deaths a year. The role of diet in maintaining healthy bowels is indisputable and every year, it appears that more and more is understood about the development of disease in the lower end of the gut.

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Weight loss

The risks of being overweight are many, ranging from painful feet and knees to coronary heart disease, stroke, diabetes and cancer. The vast majority of people who are overweight would like to weigh less, but we know that instead of the incidence of overweight and obesity decreasing, it is in fact increasing.

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Starcross Tel: 01626 890368 The Limes Surgery Tel: 01392 833230  Privacy and use of this website