Out-of-Hours & Emergencies
For life threatening emergencies please ring 999. This could include:
- severe chest pain
- difficulty in breathing
- loss of consciousness
- severe loss of blood
- severe burns and scalds
- severe allergic reactions
Otherwise please ring our emergency line on 01986 892713 . The surgery switchboard is manned for urgent calls from Monday - Friday 8.00 am to 6.30 pm. Please be prepared to give brief details of the problem to the receptionist so that you can be given appropriate priority.
For patients living in or visiting the Great Yarmouth and Waveney areas there is a new telephone number to call if you need medical help fast (but it's not a 999 emergency).
Call 111 and you will get through to a team of highly trained advisers who are supported by experienced nurses. They will assess you, provide advice and direct you straight away to the local service that can help you best. Callers facing an emergency will have an ambulance despatched without delay.
NHS 111 is available 24 hours a day, 7 days a week and calls are free, including from mobiles. This sevice, once rolled out nationally, will replace NHS Direct's telephone service.
For more information visit www.nhs.uk/111
When the Surgery is Closed
For urgent medical advice or help out-of-hours please call NHS 111.
Remember that your local pharmacist can help with many conditions.
There is a Minor Injuries Unit in St Mary's Road, Beccles, which is open from 8.00 am to 8.00 pm every day. Call 01502 719820 .
There is also a Minor Injuries Unit at the Patrick Stead Hospital, Bungay Road, Halesworth, which is open from 8.00 am to 6.00 pm Monday to Friday. Call 01986 872124 .
For general ailments you can also visit the following NHS Walk-in Centres:
NHS Greyfriars, 5 Greyfriars Way, Great Yarmouth, which is open from 8.00 am to 8.00 pm daily - Tel: 01493 335340 .
Norwich Practices Health Centre, Rouen House, Rouen Road, Norwich, which is open from 8.30am - 7.30pm daily - Tel: 01603 677500.
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