Bungay Medical Practice

www.bungaymedical.co.uk 20th November 2017

Order a repeat prescription

If you live more than one mile from a chemist we are able to dispense your medication for you from our practice dispensary. Ask at reception if you think you are eligible.

Order repeat prescriptions online


You can order prescriptions, book appointments and view part of your medical record from 31 March 2016 online with SystmOnline. To register for this service you will need to come to the Surgery in person with photo-ID and a recent utility bill. Ask the receptionist for details of how to register for SystmOnline. We will then supply you with a username and first password. To start using the service click on the link above.  

Order repeat prescriptions by hand or by post 

If you have a repeat prescription, you should have a printed request slip showing the drugs that you are on. When you have about one week's supply left you should tick the items you need on the request slip and post it or hand it in to the surgery.

Patients are no longer able to order repeat medication verbally in person or by telephone. This is for safety reasons. However, exceptions will be made for the medically housebound by contacting the dispensary on 01986 891707.

Please allow time for us to process your order

Please remember that we need a MINIMUM of 72 hours (3 full working days) to process your order. If you require medication that is not on your repeat medication slip this may take longer as this has to be authorised and generated by your own doctor. You should also allow 3 working days if you would like to collect your medication from the local Pharmacy.

When there is a Bank Holiday you need to check that you have enough medication and allow an extra working day when ordering at these busy times.

Collecting Repeat Prescriptions

The Dispensary is open for the collection of prescriptions 8.30 am to 6.30 pm Monday - Friday (Closed from 1.00 - 2.00 pm on the last Wednesday of each month for staff training).

If you wish your prescription to be sent to the local Pharmacy in Bungay, please let us know and we can arrange for this to be done. This arrangement saves you having to collect your prescription from the surgery and then taking it to the Pharmacy - you simply collect it from the Pharmacy 3 working days after ordering your medication.

Medication Delivery Service for Dispensing Patients

The practice is now offering a delivery service to its housebound dispensing patients. If you would like your medication delivered directly to your door please contact our Dispensary on 01986 891707.


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