Bungay Medical Practice

www.bungaymedical.co.uk 20th May 2018

Patient Participation Group

 Making Services Better: Your views

Bungay Medical Practice is committed to improving the services we provide to our patients. To do this, it is vital that we hear from people like you about your experiences, views and ideas for making services better.

If you are registered at the surgery and would like to join this group please complete this form and return it to reception.

The future of primary Care nationally and locally

Andy Evans, Chief Exec, CCG

 Patient Participation Group Meetings

Click here for the Information Sharing document

Click here for Minutes of the meeting held December 2016

Click here for Minutes of the meeting held January 2017

Click here for Minutes of the meeting held February 2017

Click here for Minutes of the meeting held June 2017

Click here for Practice  Report July 2017

Click here for the Chair's Address to the 2017 AGM

Bungay Medical Practice Patient Participation Group

Click here for the PPG Terms of Reference

Click here for a list of PPG Committee Members

Patient participation is not a new concept - as long ago as 1978, at an International Conference on Primary Health Care, the WHO (World Health Organisation) and UNICEF (United Nations Children's Fund) jointly proclaimed that the people have the right and duty to participate individually and collectively in the planning and implementation of their health care. But it was really not until the April 2004 General Medical Services (GMS) Contract that there were incentives to set up Patient Participation Groups (PPGs). This was followed two months later by the NHS Improvement Plan, which aimed to put people at the heart of public services.

Bungay Medical Practice's PPG took off in April 2004. The Practice Manager and/or the Practice Development Manager attend each Committee meeting. It works with the practice and involves patients in its running, so that their concerns and recommendations are taken into account, especially when changes to local primary care services are proposed. It also means monitoring the services currently provided by the practice and considering services that could possibly be provided in the future.

If you would like to get in touch with your PPG, we should love to hear from you - just give your suggestions and comments in writing to Reception staff or email the PPG Chair (we guarantee a response), or come along to our Open Evening/AGM which is held in April each year and is publicised in the practice, on the practice website and in the local press.

Please note that the PPG is not able to deal with complaints, which should be put in writing to the Practice Manager.

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