Well Close Medical Group

www.wellclosemedicalgroup.com 22nd February 2017

Appointments

For all appointments call 01289 333240

Online appointments

Telephone consulting appointments are available to book online by clicking on the link below, If you already have a username and password for our repeat prescription service you can use this to login to book an appointment otherwise please call into the surgery and ask to be supplied with a username and password.

When you book a telephone appointment online.

You are booking a telephone appointment using an appointment list on our new telephone consulting appointment system.The GP will contact you by telephone ON THE DAY you have booked the appointment. 
We cannot guarantee what time the GP will phone you.
It would be beneficial to the GP if you could provide a brief reason for your phone call request
Please provide an up to date telephone number for the doctor to contact you on

Urgent appointments

Patients with urgent problems can be seen the same day. You may be asked to speak with a health care professional to confirm it is appropriate that you have a same day appointment. Should you need to be seen urgently, this consultation will be with the available doctor and GP preference will not be possible.

Telephone consulting

In response to patient feedback and the growing number of patients who do not attend appointments (DNAs), the practice is changing its appointment system from 14th November 2016.  We know getting to see a doctor can be difficult; this change is to make it easier for you to get help when you need it.

1.  You ring the surgery on 01289 333240

2. To help the doctor decide who is the best person to see you and when, the receptionist will ask for a brief description of your problem.  You do not have to tell us the problem if you do not want to.

3.  You will be booked onto the doctor's telephone consulting list or given an appropriate appointment.

4.  The doctor will ring you back in order of clinical priority from the information you give the receptionist.


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